Customer Support
Fraser Technologies Ltd is committed to providing the best customer and process support in the industry. Our goal is to help you achieve the greatest return on your investment, assisting you to ensure a safe and effective cleaning process.
Protecting Your Investment
Service Level Agreements give you the confidence to know that your process is being maintained to the highest standards. Our cleaning equipment and chemistries are an investment, and there is no better way to protect your investment than with a Service Level Agreement.
Minimum Service Level Agreement Guarantee
A mimimum service level agreement guarantee is provided to all our valued customers when purchasing cleaning equipment or chemicals. Customers receive full benefits which include audits of your cleaning process, detailed sample analyis, operator training and pro-active customer support designed to keep you informed with the latest product information. We can also provide increasingly enhanced levels of customer support according to our customer requirements.
Services
- Implementation and operator training for preventative maintenance program to keep your process running optimally
- Unlimited access to technical support via telephone and e-mail
- Uplift and disposal of solvent waste
Benefits
- Improve productivity
- Control quality
- Minimise environmental impact
- Control costs
For more information -
Our technical support department will be delighted to discuss which level of support you require. Please contact us for more information.